Palliative & Supportive
Whole-Person Palliative & Supportive Care —Comfort, Dignity, and Choice.
Symptom relief, psychosocial support, and goal-aligned care for patients and families facing serious illness.
Palliative & Supportive Care at Burjeel Medical City focuses on relief of pain, distressing symptoms, and psychosocial or spiritual stress related to serious illness. Services include inpatient consultation, dedicated outpatient clinic, embedded specialty-specific supportive-care pathways (oncology, heart failure, neurodegenerative disease), hospice liaison, and bereavement follow-up. Early palliative integration has been shown to improve survival, patient satisfaction, and caregiver well-being.
10
fellowship-trained palliative-medicine physicians & 14 specialized nurses> 3 600
inpatient consults and 2 400 outpatient visits in 202448-hour
median advance-care-planning completion after consult92 %
of oncology patients report ≥ 30 % pain reduction within 48 hCare Pathway & Coordination.
Trigger & Referral
Automatic referral triggers (ESAS ≥ 4, ICU > 7 days, metastatic diagnosis) or clinician request.
Initial Assessment
Symptom inventory, psychosocial and spiritual screening, prognostic understanding.
Interdisciplinary Care Plan
Daily IDT huddle; goals prioritized by patient values.
Ongoing Management & Family Meetings
At least bi-weekly for outpatients; daily for inpatients as needed.
Transition Planning
Home-based palliative care vs. hospice; equipment and medication arrangements.
Bereavement Follow-Up
Risk assessment, grief counseling, and memorial service invitation.
Technology & Facilities.
ESAS-ePRO Tablet System
Real-time patient-reported symptom scores integrated into EMR
Virtual-Reality (VR) Relaxation Pods
Guided imagery for pain and anxiety reduction
Dedicated Family Meeting Suites
Comfortable, private rooms with tele-conference capability
24/7 Palliative-Care Hotline & Tele-Palliative Platform
Smart-Pump PCA with RFID
for medication safety
Aromatherapy & Music-Therapy Studio
within inpatient unit
